Delivery Policy

Shipping Policy


All orders are shipped within 10 business days: Monday - Friday 8am - 5pm. Providing stock is available.
Lead time for new equipment to be manufactured is around 6 weeks.

If you require a Certificate of Origin, this can add a up to 3 days.


We use the following carriers to deliver our orders:



Pack and Send

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

The rate charged for the shipping of your order is based on an average international shipping rate. Australian customers receive free shipping. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

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