Any product experiencing an issue is eligible for return, whether for servicing, calibration (incurring additional costs), or under warranty for defects.

The price covers arrangements with an external logistics company for the collection and redelivery of the unit, ensuring adherence to proper customs procedures to prevent any unexpected import charges.

Kindly complete this form, ShotTrack_RMA_Form, with your company name and the unit’s serial number, designating it as the RMA (Returned Merchandise Authorization) number.

Then send to returns@shottrack.com.au along with the order confirmation, original invoice and PO.