Welcome to ShotTrack support. This is the fastest way to get your monitoring hardware set up, connected to the ShockAI platform, and capturing reliable data in the field.
Set up your hardware
Each ShotTrack device ships with a quick-start card and comes pre-calibrated. Start with the relevant set-up guide for your unit — for example the Vib-Nano set-up guide — then pair the device with the app over Bluetooth.
Connect to ShockAI
ShockAI is the cloud platform and app that pairs with your ShotTrack hardware. It's where you organise projects, review sessions and events, and move from raw traces to clear decisions. See the Vib-Nano onboarding guide for account setup and pairing, and the ShockAI platform documentation for the analysers, reports and the assistant.
Learn the fundamentals
If you're new to velocity-of-detonation testing, the ShotTrack VoD fundamentals guide explains how Time Domain Reflectometry (TDR) measures detonation velocity and how to get accurate results every time.
Need a hand?
If you can't find what you need here, check our FAQs or contact our team — we're happy to help with setup, calibration, and troubleshooting.